
FAQ
What do I get with a monthly plan?
You get all of the content for the month that comes with your chosen plan and if you choose the Creator Plan you also get the ability to customize that content to your needs and/or create up to 5 new files per month. You will get that content in 3 different formats to best suit their usage - PDF for printing purposes, JPG for emails, and PNG for uploading to Facebook and Instagram.
How often does content change?
Each month there is new content to match the month, season, and relevant holidays.
When does the plan begin and end?
The plan always begins on the first and ends on the last day of the month. You will receive your monthly content in advance of the coming month so that you will be ready for the month on day 1.
How do I access the content?
You will be emailed a link to your chosen content. You can receive all of the content at one time or you can choose to have the content sent to you weekly as a way to keep you gently reminded of regular posting. I am also working to put the content on the website for 24/7 access.
Getting all of the content at the same time is overwhelming. Can I get it in weekly batches instead?
Yes! If it easier to manage, you can have the content delivered weekly, but still ahead of time.
What if I lose the link or need to get access to the content again?
As long as you are within your paid month, you can have the links resent to you. No problem.
Do I have to get a subscription?
Yes and here's why - it takes time and energy to set up and organize each new client. There's a lot that goes into setup and maintenance so having a three month buy in makes that effort equitable.
How does the customization in the Creator Plan work?
The content is set up as is to be utilized by anyone by just adding details and information into your posts and emails. If you would like to have the content altered to display your details and info, we can do that and send you the custom files. If you would like to create content for special events or circumstances, no problem. Just send us the ideas and info you'd like to include and we will create it for you. You can customize and/or create up to 5 files each paid month.
What if I have questions or need support?
No problem! I'm a local Ashevillian with a lifetime of small business ownership and customer service up my sleeve. I'm always happy to help and will settle for nothing less than total satisfaction.